Refund Policy
Effective date: 2026-09-16
This policy applies to all services offered by Bag Repair as published on our website.
At Bag Repair, we strive to provide quality luggage repair services. This refund policy outlines your rights regarding our services.
Eligibility for Refunds
Refunds are available for services that have not yet been performed. Please ensure you meet the eligibility criteria outlined in our policy.
Exclusions from Refunds
Refunds do not apply to services that have already been completed or to custom repairs initiated at your request.
How to Request a Refund
To request a refund, please contact our support team with your order details and reason for the request.
Refund Processing Time
Once your refund request is approved, processing may take up to 10 business days. We will notify you via your preferred contact method.
Cancellation Policy
You may cancel your service request within 24 hours of booking. Please contact us to initiate the cancellation process.